We use the following ratings to evaluate our service.  Please take a moment to complete this comment card to let us know how we are doing. 1 Excellent = Acceptable Service 2 Good = Needs improvement 3 Fair = Unacceptable 4 Poor = Unforgivable

		1	2	3	4
	Based on the service that you received today, how would you rate us?
	Prompt and courteous attention on arrival
	Neat and professional appearance of staff
	Clear instructions for specimen collection
	Blood drawing skills of you phlebotomist
		Yes		No
	Did out phlebotomist ask you to verify your date of birth and the spelling of your name?
	Would you recommend us to family and friends?
	Were your laboratory order available on your arrival?
	Do you have any comments you would like to share with us?